Independent Energy Hub is a voluntary, UK-based organisation dedicated to supporting homeowners who’ve been misled, let down, or left financially and emotionally drained by unsafe, unregulated spray foam insulation.
What began as an energy-saving solution has, for thousands across the UK, turned into a disaster. We are here for people who:
Have been rejected for a mortgage or remortgage because surveyors flagged spray foam as a high-risk. Often with no prior warning or explanation.
Lost the sale of their home due to failed surveys, lender refusals, or concerns over structural damage.
Paid thousands of pounds for installations promised to improve energy efficiency, Only to discover Damage to the Structural integrity, or unauthorised craftsmanship.
Have been left abandoned by ceased trading companies that are now uncontactable or denying any responsibility for the damage caused.
If this sounds like you — you’re not alone. And this isn’t your fault.
At Independent Energy Hub, we’ve supported thousands of homeowners in your position. We’ve seen the stress, confusion, and helplessness that comes from being told there’s “nothing you can do.” We exist to prove that isn’t true.
We’re here to support victims of spray foam insulation scams, connect them with trusted help, and fight for industry-wide change — so no homeowner is left powerless again.
We provide practical guidance to those affected by spray foam insulation issues — whether you’re facing mortgage refusals, failed surveys, or structural concerns. You’re not alone, and there are steps you can take.
Independent surveyors to legal professionals and removal specialists, we help you access the right people — not sales teams, but genuine experts who understand the damage spray foam can cause.
We advocate for tighter regulation, greater public awareness, and fair treatment for victims. By sharing stories and building collective pressure, we’re working to prevent others from going through the same ordeal.
Real stories from homeowners and professionals who’ve found trust, support, and peace of mind through Independent Energy Hub.
I was completely lost after being told my home was unmortgageable due to spray foam. Independent Energy Hub stepped in and guided me through every step. Thanks to their support, I was able to get the foam safely removed, restore my property’s value, and finally secure my remortgage. Total lifesavers.
We had no idea the spray foam in our loft was causing damage — until our buyer pulled out at the last minute. The Independent Energy Hub connected us with trusted surveyors and removal specialists. Within a few months, we’d rectified the issue and relisted our home. It’s now sold. Forever grateful!
After being ignored by the installation company, I honestly thought I’d lost my money for good. But with Independent Energy Hub’s help, I was able to file a formal complaint, escalate the case — and eventually recover over £6,000. Their knowledge and guidance made all the difference.
The stress of watching our dream move collapse because of a failed survey was unbearable. But thanks to the Independent Energy Hub, we got the spray foam removed properly, and even had support writing to our lender. The sale went through last month. I can’t thank them enough.
Independent Energy Hub is a nonprofit organisation dedicated to supporting homeowners affected by unauthorised or ceased trading companies. We provide trusted resources, recoverable losses guidance, and professional companies to help you get justice.
85 Great Portland Street, London, United Kingdom, W1W 7LT
info@independentenergyhub.co.uk
© 2023 Independant Energy Hub
