At Independent Energy Hub, we understand how overwhelming and isolating it can feel when you’re affected by poor-quality spray foam insulation or misled by a home improvement company that’s now nowhere to be found. You might be facing serious financial pressure, unexpected property issues, or even threats to your ability to sell or remortgage your home.

We’re here to support homeowners who:

• Have been refused a mortgage or remortgage because a surveyor flagged spray foam insulation as a high-risk material — often without explanation, leaving them confused and panicked.

• Have lost the sale of their home after failed surveys or lender rejections, caused by concerns over trapped moisture, roof damage, or the unknown long-term effects of spray foam.

• Were promised improved energy efficiency and reduced bills, but instead paid thousands of pounds for an installation that’s left them with damp, poor ventilation, sagging roofs, or structural deterioration.

• Tried to follow up with the installer, only to find the company has ceased trading, disappeared without warning, or refused to accept responsibility — leaving them with no warranty, no recourse, and no support.

• Are being told by professionals that “there’s nothing that can be done”, and feel completely helpless or ashamed — especially after making what they thought was a smart investment.

If any of this sounds familiar, please know this: you are not alone — and you are not to blame.

We’ve spoken to hundreds of homeowners across the UK who’ve experienced the same. And we exist to help you take back control — by providing clear information, trusted company referrals, independent guidance, and support from people who genuinely understand what you’re going through.